Trattoria Italiano Customer Satisfaction Survey
Thank you for taking a few moments to complete this survey. Your comments are very important to us.
1.
Please indicate the date and time of your visit.
2.
Please indicate how satisfied you were with the following:
Your overall dining experience at Trattoria Italiano?
- Select One -
Very dissatisfied
Dissatisfied
Neither satisfied nor dissatisfied
Satisfied
Very satisfied
The atmosphere of the restaurant?
- Select One -
Very dissatisfied
Dissatisfied
Neither satisfied nor dissatisfied
Satisfied
Very satisfied
The cleanliness of the restaurant?
- Select One -
Very dissatisfied
Dissatisfied
Neither satisfied nor dissatisfied
Satisfied
Very satisfied
The presentation of your meal?
- Select One -
Very dissatisfied
Dissatisfied
Neither satisfied nor dissatisfied
Satisfied
Very satisfied
The price of your meal?
- Select One -
Very dissatisfied
Dissatisfied
Neither satisfied nor dissatisfied
Satisfied
Very satisfied
The taste of your food?
- Select One -
Very dissatisfied
Dissatisfied
Neither satisfied nor dissatisfied
Satisfied
Very satisfied
The temperature of your food when it was initially served?
- Select One -
Very dissatisfied
Dissatisfied
Neither satisfied nor dissatisfied
Satisfied
Very satisfied
The size of your meal portions?
- Select One -
Very dissatisfied
Dissatisfied
Neither satisfied nor dissatisfied
Satisfied
Very satisfied
The length of time you had to wait before receiving your food?
- Select One -
Very dissatisfied
Dissatisfied
Neither satisfied nor dissatisfied
Satisfied
Very satisfied
The quality of the service you received with your meal?
- Select One -
Very dissatisfied
Dissatisfied
Neither satisfied nor dissatisfied
Satisfied
Very satisfied
If you had wine with your meal, our wine selection?
- Select One -
Very dissatisfied
Dissatisfied
Neither satisfied nor dissatisfied
Satisfied
Very satisfied
3.
Including this visit, how many times have you visited Trattoria Italiano in the past three months?
times
4.
How likely are you to visit Trattoria Italiano again?
Unlikely
Some chance
Fifty-fifty chance
Likely
Highly probable
If you are unlikely to visit us again, why?
5.
How likely are you to recommend Trattoria Italiano to someone else?
Unlikely
Some chance
Fifty-fifty chance
Likely
Highly probable
6.
In the space below, please write any additional comments or suggestions you may have for us.
Thank you for your time.