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12/17/2007
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Bank Customer Service Survey
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Page 3 of 16
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02:02:52 PM
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Analysis 2
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Back
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Next
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TOTAL |
8. What is your gender? |
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Female |
Male |
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Count |
Pct. |
Count |
Row Pct. |
Count |
Row Pct. |
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TOTAL |
96 |
100.0% |
13 |
13.5% |
15 |
15.6% |
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1. Please indicate your satisfaction with the following. - The cleanliness of the facility? |
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Very dissatisfied |
7 |
7.3% |
3 |
42.9% |
1 |
14.3% |
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Dissatisfied |
10 |
10.4% |
4 |
40.0% |
1 |
10.0% |
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Neither satisfied nor dissatisfied |
8 |
8.3% |
0 |
0.0% |
6 |
75.0% |
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Satisfied |
8 |
8.3% |
4 |
50.0% |
3 |
37.5% |
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Very satisfied |
6 |
6.3% |
1 |
16.7% |
2 |
33.3% |
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No Reply |
0 |
0.0% |
0 |
NV |
0 |
NV |
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Missing (No Value) |
57 |
59.4% |
1 |
1.8% |
2 |
3.5% |
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